Simply browse our products, add items to your cart, and proceed through checkout. You'll need to provide shipping information and payment details to complete your order.
We accept all major credit/debit cards (Visa, MasterCard, American Express), PayPal, and bank transfers for business accounts.
Yes, all orders automatically receive a VAT invoice via email. For business accounts, we can provide detailed invoices with your company information.
Standard delivery: 3-5 working days
Express delivery: 1-2 working days
Next day: Order before 2pm for next working day
Free delivery on orders over £500
Yes, we specialize in commercial deliveries to restaurants, hotels, cafes, and catering businesses. We offer white-glove service for large equipment including delivery to your specified room.
Yes, once your order ships, you'll receive a tracking number via email. You can track your delivery online or contact us for updates.
We offer 30-day returns on most items. Products must be unused and in original packaging. Some items like gas appliances and refrigeration units cannot be returned for safety reasons. See our full Shipping & Returns policy for details.
Yes, we offer professional installation for most commercial equipment. Installation services are quoted separately based on the equipment and location. Contact us for a installation quote.
Contact us immediately at 02031490274 if you receive a damaged item. We will arrange collection and replacement at no cost to you. Please inspect all items upon delivery and report damage within 24 hours.
Yes, all products come with manufacturer's warranties. Warranty periods vary by product and manufacturer. Details are provided with each product and in your order documentation.
Yes, we have access to thousands of commercial catering products. If you don't see what you're looking for, contact us and we'll source it for you.
Yes, we offer business accounts with trade pricing, dedicated account management, and flexible payment terms for qualified businesses. Contact us to apply for a business account.
Our customer service team is here to help you with any questions about our products or services.
📞 Phone
02031490274
✉️ Email
info@jamalcatering.co.uk
Business Hours: Monday - Friday, 9:00 AM - 5:00 PM